Shipping policy

Shipping Policy

Last Updated: July 25, 2026

At Rovik, we are committed to providing a reliable and efficient shipping experience. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high order volume, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times are as follows:

United States: 7–15 business days
Canada: 8–18 business days
United Kingdom: 7–15 business days
European Union: 8–18 business days
Australia & New Zealand: 8–18 business days
Other International Destinations: 10–25 business days

Please note that these delivery estimates do not include processing time and may vary due to circumstances beyond our control.

Shipping Costs

Shipping fees are calculated during checkout based on your delivery address and the shipping method selected.

From time to time, Rovik may offer free shipping promotions. Any applicable offers will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).

Tracking information may take 3–7 business days after shipment to become active.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to factors beyond our control, including:

Customs inspections;
Carrier delays;
Severe weather conditions;
Public holidays;
High shipping volumes;
Incorrect or incomplete shipping information.

Rovik is not responsible for delays caused by these circumstances.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the order has already been processed or shipped, Rovik cannot guarantee a replacement or refund.

If you notice an error in your shipping information, please contact us immediately after placing your order.