Elevate everyday living essentials
Make a statement at home with bold, design-driven forms crafted for modern function and lasting impact.
Featured products
Designed to stand out
Born from a passion for purposeful design, we reimagine daily essentials as sculptural icons—inviting you to live boldly and beautifully at home.
Frequently Asked Questions
Everything you need to know about ordering, delivery and returns.
How long does delivery take?
Orders are dispatched within 24 hours of being placed. Once dispatched, delivery usually takes 3–7 working days anywhere in the UK.
Working days are Monday to Friday and do not include weekends or bank holidays. During busy periods such as sales and holidays, delivery can take a little longer.
How much does delivery cost?
Delivery is free on every order across the United Kingdom. There are no hidden charges — the price you see at checkout is the price you pay.
Will I have to pay customs or import fees?
No. All prices include VAT and there is nothing extra to pay on delivery for orders within the UK.
How do I track my order?
As soon as your order leaves our warehouse we will email you a tracking number and a link to follow your parcel.
Tracking can take up to 24 hours to show its first update — this is normal and does not mean anything is wrong. If you have not received your tracking email, please check your spam folder before getting in touch.
Can I change or cancel my order?
If your order has not been dispatched yet, we can usually change the delivery address or cancel it for you. Contact us as quickly as possible and we will do our best to help.
Once an order has been dispatched it can no longer be changed, but you are still covered by our returns policy below.
What is your returns policy?
You have 30 days from the day you receive your order to request a return, for any reason.
To be accepted, items must be returned in their original condition and packaging, complete with any accessories included.
This is in addition to your statutory rights under UK consumer law.
How do I return an item?
Just contact us with your order number and let us know you would like to return your item. We will reply with the return address and simple step-by-step instructions.
Please do not send anything back before contacting us, as returns received without prior authorisation cannot be processed.
When will I receive my refund?
Once your return arrives and has been checked, your refund is issued within 3–5 working days.
Refunds always go back to the original payment method. Depending on your bank or card provider, it can take a few extra days to appear on your statement.
What happens if my item arrives damaged or faulty?
We are sorry — that should not happen. Contact us within 48 hours of delivery with your order number and a photo of the problem, and we will arrange a replacement or a full refund at no cost to you.
What payment methods do you accept?
We accept all major debit and credit cards, including Visa, Mastercard and American Express, as well as the express payment options shown at checkout.
Is it safe to order from this website?
Yes. Our checkout is fully encrypted and payments are handled by certified payment providers. We never see or store your full card details.
How can I contact you?
You can reach our customer support team by email at contact@rovik.com.
We answer every message within 24 hours, Monday to Friday. Messages received at the weekend are answered on the next working day.